Privacy Policy

At Ghaf Books & Media Publications, your privacy is of utmost importance. This Privacy Policy details how we collect, safeguard, and utilize customer information when interacting with our bookstore platform.

1. Information We Collect

When you place an order or create an account, we collect necessary contact details such as name, email address, physical delivery address, and telephone number. Payment transaction data is encrypted and processed directly by PCI-DSS compliant partners (Razorpay); we never store credit card numbers or banking passwords on our servers.

2. How Information is Used

Your information is utilized solely to process and dispatch book shipments, provide delivery notifications, generate tax invoices, and provide customer support. We do not sell, rent, or trade your personal data to external advertisers.

3. Security & Encryption

All data transmission across Ghaf Books & Media is protected by 256-bit SSL encryption. We employ strict access controls to prevent unauthorized access.

4. Contacting Us

For questions regarding data privacy or to request account deletion, please email privacy@ghafbooks.com.